Privacy Policy
AWHLLE ("we", "us", "our") operates this website and its associated digital products, including Bonjour French Academy. This policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you purchase a product from us, we collect:
- Your name and email address (needed to deliver your purchase and provide support)
- Your phone number, if provided during checkout
- Transaction details (amount, date, product purchased)
We do not collect or store your card, UPI, or bank account details directly. All payment processing is handled securely by our payment partners (Razorpay and/or Instamojo), who are independently PCI-DSS compliant and RBI-authorised.
2. How We Use Your Information
- To deliver the digital products you've purchased
- To respond to support requests or queries
- To send order confirmations and, occasionally, updates about products you've purchased
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Data Sharing
We share limited data only with the payment processors (Razorpay/Instamojo) necessary to complete your transaction, and with email delivery services (such as Resend) solely to send your purchase confirmation and download link.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You may request access to, correction of, or deletion of your personal data held by us at any time by contacting us at the email below. We will respond within a reasonable timeframe, and in any case within 30 days.
6. Cookies
This website may use minimal cookies necessary for basic site functionality. We do not use cookies for third-party advertising or tracking.
7. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are:
Name: [Your full name]
Email: hello@awhlle.com
Address: [Your registered business address]
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
For any privacy-related questions, contact us at hello@awhlle.com or message us on Instagram.